Overview
We acknowledge that running our business has an effect on society. In particular, we have
a responsibility to our clients, our employees and contractors as well as the broader
community in which we operate.
We are committed to taking responsibility for our actions and encourage a positive
contribution towards improving standards for our clients and employees, minimising our
impact on the environment and improving the quality of the local community.
By putting CSR into practice, we are committed, wherever possible, to:
• Conducting ourselves responsibly and in an ethical manner
• Creating a positive and supportive working environment
• Supporting local communities
• Improving service levels to clients
• Acting fairly in our dealings with suppliers and other third parties
• Minimising the impact on our environment.
Communication
We communicate this policy to our staff, clients and other stakeholders by means of our
website, publicity materials, and internal memos.
We provide our staff with training on our CSR strategy and this policy and seek to raise
awareness of any negative impacts of our business and methods to reduce them.
Responsibility and review
Alexander Crepy, who is Amelie Distribution LTDs’ nominated officer, has overall
responsibility for our CSR strategy and for implementing this policy. He has a key role in
ensuring the systems and controls we have in place are effective.
All members of staff have a role to play in complying with our CSR objectives and are
encouraged to make further suggestions in relation to initiatives we could undertake. If
anyone has a suggestion, they should contact Alexander Crepy.
We are fully committed to the highest possible standards of openness, honesty and
accountability. In line with that commitment, we actively encourage all staff members who
have serious concerns about any real or perceived departure from the high ethical
standard that we set to voice those concerns openly.
We are committed to ensuring our policy remains effective. As part of our ongoing
commitment, this policy is reviewed at least annually to verify its effective operation.
Records of the reviews are maintained and any necessary amendments are made to the
policy, as appropriate.
Our CSR principles
Our conduct
We aim to adopt the highest professional standards and not to act in such a way as to
compromise our company’s integrity.
We actively promote respect between our staff members in their dealings with each other
and with clients and other third parties.
Our working environment
We recognise that our staff are our most important resource. We actively seek to offer our
staff a positive and healthy working environment and ensure that they have rewarding
careers and job satisfaction.
Staff on payroll will be paid at the level/or above the national living wage amount. Paid
monthly on the 7th of every month.
We maintain an Office manual, which sets out the rights and expectations of all members
of staff.
We seek to ensure that all staff have access to the training they need both for their own
development and to enable them to deliver a high quality service. Our procedures in
relation to training and development can be found within our Office Manual.
We consider all staff members to be equal and we aim to create a working environment
which is free of unlawful discrimination. In this regard, we maintain an Equality and
Diversity Policy.
Our community
In considering our impact on the community we have resolved to sponsor or otherwise
support local charities.
We will allow members of staff time off work to enable them to carry out work in support
of their chosen charity and to encourage dialogue with local communities and groups for
mutual benefit.
Our clients
We are committed to delivering a high level of service to all our clients. We understand that
our business exists in a very competitive market and in order to retain our clients we need
to deliver a professional and courteous service.
Wherever possible, we take steps to promote equal opportunity in relation to access to the
legal services that we provide. We take account of the diversity of the communities we
serve in order to ensure that, subject to funding constraints, our services are accessible to
all clients.
We have a Treating Clients Fairly Policy which can be found in our Office Manual.
Suppliers
We are committed to eliminating unlawful discrimination and to promoting equality and
diversity in our professional dealings with suppliers and other third parties. Our Equality
and Diversity Policy can be found in our Office Manual.
We endeavour to enter clear and fair contracts with our suppliers. We commit to the timely
settlement of suppliers’ invoices.
Our suppliers are IFS accredited- Our logistics partner Stef Langdon are IFS accredited.
The basis of their work is the Directive (EU) 2019/1152 on transparent and predictable
working conditions in the European Union. The purpose of this directive is to improve
working conditions by promoting transparent and predictable employment. In addition,
this directive was issued in connection with Article 31 of the Charter of Fundamental
Rights of the EU, which sets out the minimum rights for workers. Article 31 states, that
every worker has the right to healthy, safe, and dignified working conditions, to a limit on
maximum working hours, to daily and weekly rest periods, and to paid vacations.
Environment
We are committed to behaving responsibly and to minimising our impact on the
environment. We aim to minimise our impact on the environment by:
• Minimising waste and adopting sensible recycling policies in respect of our paper
and food consumption
• Providing safe and comfortable working conditions
• Encouraging staff to walk or cycle to work
• Ensuring that electrical equipment and lights are off when not in use
• Ensuring that heating is turned off or down outside office hours
Responsibility
Responsibility for this policy, including an annual review of the policy to:
• Ensure that it remains up to date, compliant and relevant to the needs of the
organisation and its clients.
• Verify it is in effective operation across the practice.